Terms and Conditions of Use
Digital Dreams Advanced Solutions, S.C.
Last updated: October 16, 2025
Welcome to Digital Dreams Advanced Solutions. By accessing and using our website, you (the "User") agree to and are bound by the following Terms and Conditions. Please read them carefully.
1. SUPPLIER IDENTIFICATION
- Company Legal Name: Digital Dreams Advanced Solutions, S.C.
- Trade Name: Digital Dreams Advanced Solutions
- Address: Anillo Periférico 3720, 8th Floor, Jardines del Pedregal, Álvaro Obregón, 01900, Ciudad de México, México.
- Contact: marketing@digitaldreams.com.mx
2. ACCEPTANCE OF TERMS Use of this website, including its interactive tools and contact forms, constitutes full and unconditional acceptance of each and every one of these Terms and Conditions. If you do not agree to these terms, please do not use our website.
3. DESCRIPTION OF SERVICES Digital Dreams Advanced Solutions offers specialized services in the development of augmented reality experiences, interactive 3D web configurators, artificial intelligence try-on tools, and digital marketing strategies for clients in Mexico and internationally. This website serves as an information platform and as first point of contact for quoting and project development.
4. INTELLECTUAL PROPERTY All content on this website, including but not limited to text, logos, graphics, images, icons, software and source code, is exclusive property of Digital Dreams Advanced Solutions, S.C. and is protected by industrial and intellectual property laws.
Furthermore, Digital Dreams Advanced Solutions, S.C. retains all copyright and intellectual property rights to the developments, deliverables, code, designs, and any other material created as part of the provided services. These rights are never transferred or assigned to the client or third parties unless there is an explicit written contract stipulating otherwise, negotiated for a specific case.
5. USE OF COMMUNICATION TOOLS AND CHATBOTS Our website offers several communication channels:
- Contact Form: The User can provide his personal data to request information or a quote. The User guarantees that all personal data provided is truthful and up-to-date.
- WhatsApp Redirection: We provide a link to contact our team via WhatsApp Business. By using this service, the User agrees to WhatsApp's Terms of Service and Privacy Policy (Meta Platforms, Inc.).
- Artificial Intelligence Chatbot: Our site integrates a chatbot that uses third-party service APIs such as ChatGPT (OpenAI) and Gemini (Google) to generate responses.
- Purpose: The chatbot is designed to provide general information and automated responses.
- Nature of the Information: AI-generated responses may not always be accurate or complete. They should not be considered professional advice or a binding contractual offer.
- Conversations Storage: The User acknowledges and accepts that all conversations held with the chatbot will be stored indefinitely in our own and third-party databases (Supabase, MongoDB) for the purposes of data analysis, improvement of our services and chatbot training.
6. LIMITATION OF LIABILITY Digital Dreams Advanced Solutions shall not be liable for any direct or indirect damages that may arise from the use of this website or the information contained herein, including interaction with the AI chatbot. The information is provided "as is," without warranties of any kind.
7. MODIFICATIONS Digital Dreams Advanced Solutions reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Users are advised to review this page periodically.
8. APPLICABLE LAW AND JURISDICTION For any controversy related to this website, the parties submit to the applicable laws and the jurisdiction of the competent courts of Mexico City, waiving any other jurisdiction that may correspond to them.